To make your supply chain solution work for you and achieve your business objectives, Initechs offers onsite and offsite consulting services for implementing and integrating our solution and post implementation support by email and phone. Our services and support team's provide the strategic guidance and hands-on expertise you need to make your inventory and warehouse management initiatives a success.
Our expert staff has the knowledge and ability to train anyone in your company from end-users to super-users, to system administrators. We can deliver customized training to meet your needs and get the most out of your system. Our rates are reasonable because we want each and every one of our customers to be happy with their system. An easy-to-use, intuitive interface keeps WAVE™ training requirements to a minimum. We offer a variety of training formats to make learning convenient and accessible for all users and administrators.
At Initechs, we give you numerous options to report any problems you may be having. We will help you trouble-shoot your problem so that you have resolution as quickly as possible.
Describe the issue or concern with as much detail as possible at Initechs Support Center. This will allow us to take a look at the issue while you continue with your day. We will update you via the most appropriate means (email or phone) when we have determined the cause of your problem.
Please provide the LPN, item, Carton number, etc. in addition to your description of the problem. Including known steps that may have caused the problem will certainly be helpful.
If this is an emergency call your account representative directly.